File a Complaint — Loan Advance

📋 Our Complaint Process

Fill out our complaint form with all relevant details

We review your complaint within 24 hours and investigate thoroughly

We provide a response and resolution within 5 business days

First Name *

Last Name *

Email Address *

Phone Number

Type of Complaint *

Loan Reference Number (if applicable)

Complaint Description *

Desired Resolution

Date of Incident

Priority Level

I consent to the processing of my personal data for complaint resolution purposes. *

I would like to receive updates about the status of my complaint via email.

Call our dedicated complaint line to speak directly with our resolution team.

Available Mon-Fri, 9am-6pm EST

Send your complaint details via email for written documentation.

Response within 24 hours

If you are not satisfied with our resolution of your complaint, you may contact the following regulatory bodies:

Phone: 1-855-411-2372

Phone: 1-877-382-4357